Uncategorized

Waging Words

I seldom respond to internet criticism, both because it can smack of pettiness and ultimately feel ineffectual. The chances of turning some other soul’s mind in a congenial direction remain low, while overall investment into that discourse mode is unforgiving. Better to just canter along with dutiful consideration of another project.

At times however the need rises beyond levels of reasonable counter-protest. When a message is misconstrued by a perhaps well-meaning but clearly struggling spectator, their disorientation must be addressed lest it bring down the clarity of other prospective enjoyers. This process is condemned to playing out on the blog because Amazon has long-since deprived authors of the “reply” ability on reviews, leaving us with no venue to directly interact with negative sentiments in a healthy fashion.

Our subject today is a review of Why Conservatism Failed by the Amazon customer known as “U.M.D.” He begins his recriminations with the following paragraph:

“There’s a lot of good information in this book given its short length, and some good suggestions at the end, but seems to really hate Abe Lincoln and goes off on 3 or 4 tangents about how he was the worst president ever for running roughshod over the Constitution and launching a totally unprovoked, illegal invasion of the Confederacy, who were really good, freedom-loving people who were in the process of abolishing slavery already, so there was no reason to start the Civil War, better known as the ‘War of Northern Aggression’.”

This characterization is mostly false, yet it does signal association with the likely Reagan conservative character types who I warned against reading the text precisely because its contents would fall against their entrenched views on American history. The section (presumably he) refers to is designed to pare back assumptions on the Plural Right that Lincoln was some sort of limited government practitioner, which by any fair standard he was not. If anything, my target for derision here is Dinesh D’Souza, a known liar and historical revisionist who serves up prepackaged nonsense to older white conservatives in hopes of assuaging their dislike of being labeled racist by the Left.

Continuing on, there is no question that the CSA was in the process of reducing slavery, as demonstrated by provisions of the South’s constitution which barred the importation of further African slaves. Nevertheless, the text specifically notes that existing slaves were not freed under its auspices. Such shoddy reporting of the book’s content is lamentable, but certainly not surprising.

Our reviewer also appears to be frustrated by the reality of the CSA’s legal system being far more supportive of limited government than the federal behemoth empowered by Lincoln’s political legacy. He glazes over the actual components of the south’s government in order to gaslight folks with sarcasm and resentment. One can recognize the merits of the model without being a staunch advocate of slavery, which I wager would have been dissolved eventually by newer technology and the growing market economy.

After a measure of poorly-constructed weeping over the start of the Civil War, our joyous lad drops his conclusion.

“Distracting as this is, spending 5-10 percent of a 80 page book on hating Lincoln wouldn’t be so bad if the author’s point was consistent, but when we get to the suggestions on how to fix America at the end he suggests the next Republican President act in a unitary fashion, running roughshod over the Constitution in a manner just like Abe Lincoln in order to defeat leftism. He even suggests the next Republican President can suspend habeas corpus in order to deal with rioters, something at the beginning of the book he singled out as one of the acts that define Lincoln as an evil tyrant. I guess it’s okay when it’s our guy abusing executive power, but it’s totally evil when the other guy does it.”

Again, this outraged fellow chose to misinterpret the book as an attack on Lincoln simply because I neglect to tow the established conservative line on the CSA. What we require is nuance, an element lacking in the vast majority of emotions-driven political consumers. Just as Lincoln helped destroy the limited government system by claiming to defend it, modern actors are able to pursue similar methods in reverse, to protect crucial values and freedoms. The entire purpose of “energy in the Executive” as championed by multiple Founders is to safeguard the Republic against hostile attacks, and not exclusively those with foreign origin.

Of course a future conservative president can and should be deft about dispensing with the Plural Left, using whatever constitutional means are available to him. In contrast, quavering souls who screech, “You can’t do THAT” will merely drink their Bourbon and smoke cigars as D.C. burns, happily passing away the last moments of life, climaxing to the thought of Leftists receiving blame for the flames.

Thank you for reading. 🙂

Book Reviews · Culturalism · Self-Improvement · Uncategorized

Why Publishing Failed

Before her death in 2016, the legendary Ursula Le Guin gave a short acceptance speech at the National Book Awards in which she outlined the problems with modern publishing. At that stage of her career, she could safely issue the criticisms without fear of financial repercussion, but the observations were nevertheless poignant. They rest firmly on the role which capitalism can play in diminishing the value of literary art by commoditizing various genres for mass market efficiency. Some particularly biting lines are as follows:

“Hard times are coming, when we’ll be wanting the voices of writers who can see alternatives to how we live now, can see through our fear-stricken society and its obsessive technologies to other ways of being, and even imagine real grounds for hope. We’ll need writers who can remember freedom – poets, visionaries – realists of a larger reality.

Right now, we need writers who know the difference between production of a market commodity and the practice of an art. Developing written material to suit sales strategies in order to maximize corporate profit and advertising revenue is not the same thing as responsible book publishing or authorship.”

One cannot deny the truth in those words. The more that technology advances, the less substance matters, and this can be witnessed across various mediums. A person with great content on YouTube will swiftly get buried by the excess of “corporate friendly” channels letting our dopamine-hungry brains feast on countless jump edits and sound effects. Movies with independent or unique origins are disregarded, while studio money pours into toxic remakes, and the coarse boredom of social justice slinks into genres where it was always present, albeit with class and subtlety.

Books are no exception to this rule. As others have observed, the idealized vehicle for publishing success has become a pantomime of the same writing style and setting, regardless if it lacks originality. Even the famous fantasy series popularized by an unknown homeschooler relied on heavy borrowing from the Star Wars movies, to a degree that is almost comical. But it still sold, because publishers are more interested in what fits the market than anything resembling genuine art. It’s not a stretch to say that Paolini would have been laughed out of the room had his book done something truly beyond the bounds of “comfortable” prose.

Le Guin went on:

Yet I see sales departments given control over editorial. I see my own publishers, in a silly panic of ignorance and greed, charging public libraries for an e-book six or seven times more than they charge customers. We just saw a profiteer try to punish a publisher for disobedience, and writers threatened by corporate fatwa. And I see a lot of us, the producers, who write the books and make the books, accepting this – letting commodity profiteers sell us like deodorant, and tell us what to publish, what to write.

Books aren’t just commodities; the profit motive is often in conflict with the aims of art. We live in capitalism, its power seems inescapable – but then, so did the divine right of kings. Any human power can be resisted and changed by human beings. Resistance and change often begin in art. Very often in our art, the art of words.

I believe in this case Le Guin was referring to Amazon, and rightly so. The compounding growth of Bezos’ bright-eyed promotion of publishing hides a more sinister reality: Amazon’s attempt to form an effective sales monopoly and reduce current royalty rates. Part of the approach involves encouraging authors to publish with Kindle Create, a clunky and unhelpful software designed to coral authors into the Bezos marketplace indefinitely:

Ultimately, it is hard to say what the future will hold. Perhaps Le Guin is right, and change will arise. For myself, I know that my hesitation in publishing fiction as opposed to non-fiction (and especially self-help), stems from a recognition that the themes depicted in my stories would be swiftly dismissed, if not entirely deleted, from the Amazon platform. But that is the tragedy of being a writer: you can’t help but write, even if the outcome is a pittance. It is an extension of the soul, and not doing so feels tantamount to betrayal of the spirit.   

Culturalism

How Technology Destroys Customer Service

“Dynamic technology is changing our lives for the better.”

We have all heard something along these lines over the past two decades. First it was the Internet.com, then smartphones, now smart everything. The oft-celebrated Internet of Things is forecast to make existence more convenient, less time-consuming, and more user-friendly.

Sure, tech has created positive change and unified people across the world. It has given us new industries, aspirations, and means of communication. All one must do is dream, and type in a Google search.

But there is something else: the wondrous change has  allowed corporations to turn a middle finger to the individual consumer. The customer is no longer “right” in our world; as an entity we hardly exist. In fact, we remain little more than a credit card swipe and a flicker of lights in the data center’s tower aisle.

I was thinking about this yesterday as I picked out an appliance for my new house. Being the deal-sensitive person I am, I went on the Bank of America app to change my cashback category to home improvement stores. After all, why not get twenty bucks back on a sizable purchase?

As it turned out, the app did not permit me to change the category, and advised logging in to online banking, which I did. On the website, I received a message saying I needed to use to app to change the category, or login to online banking. Obviously, neither option worked.

Feeling rather annoyed, I tried using “Erica,” the virtual assistant. When I inquired about the category change, she feigned digital ignorance by asking me to repeat the question. BOA’s customer service number was no better, leading me through a maze of menu options before claiming to “not understand” the request.

You might say this is a one off, but I’m seeing it regularly. Last year I booked an appointment with Best Buy to have a remote start installed in my rover. I paid the fee, got numerous reminder emails, and drove almost an hour to the GeekSquad bay. The door was locked, and no one answered the phone. After finally getting in touch with the manager, she bluntly announced that her technician had quit the previous week.

Instead of exploding, I calmly called Best Buy’s customer service, where I ended up speaking with five different representatives, each holding unique titles and demanding I repeat the story over again, before they made up an excuse to transfer me. I was stonewalled continuously, and eventually disconnected from the “Customer Care Manager” who could barely speak English.

Around the same time frame, I ordered a video game on Amazon as a Christmas present for a family member. After my other items showed up, I saw that the game was delayed by almost a month. I promptly attempted to contact Amazon and cancel the order. Like with the others, I was led through an endless maze of virtual assistants, disconnected numbers, and general indifference. All for something that should have been a simple, one-click solution.

Of course one cannot email any of these companies anymore, because they don’t want a paper trail if the underlings screw up and promise something they refuse to afford.  At best you’ll get to use chat, or maybe a 1-800 number. How joyous.

But at least we have “smart” refrigerators.